Wipro Off Campus Drive 2020 |Freshers | Service Desk 2020 |Across India: Wipro Technologies Ltd is a Leading Manufacturer of Computer Hardware and Provider of IT Services Across in India. Wipro Company is Now Conducting Off-Campus Drive For Freshers For The Position Of Service Desk.
| Name Of The Company | Wipro |
| Job Role | Service Desk |
| Qualification | BE/ B.Tech |
| Work Location | Across India |
| Experience | Freshers |
| Salary | Rs 2.2 LPA |
| Type of Job | Permanent Job |
| Official Website | www.wipro.com |
Eligibility:
-
- 10th or equivalent: Pass
- 12th or equivalent: Pass
- Graduation: Pass
Year of Passing: 2020 ONLY
Job Description:
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
- Excellent communication skills required as you will work in International Voice Support
Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints. - Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation & relevant reports
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
Other Criteria
- Candidates must have a full-time degree course recognized by the Central/ State Government of India.
- All arrears and backlogs need to be cleared at the time of selection process.
- Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
- Candidates must not have more than three years of gap in education between 10th and graduation.
- Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.
- Candidates who have appeared in any selection process (Online assessment / Tech & HR Interview) held by Wipro in the last three months are not eligible
- Compensation: Engineering – 2.2 Lacs Per Annum
Selection Process:
Preliminary screening
- 15-20 minutes discussion that allows participants to showcase their knowledge and views on any given topic
Interview Process:
- Upon selection in the preliminary screening, candidate will be required to go through Voice Interview followed by HR interview.